Best Place to Work in Northern Nevada - 2nd Place three years in a row.

Best Place to Work for Working Parents - 2022.

Check out our AWESOME Benefits!

4 weeks Paid Time Off in the First Year - Front Loaded
14 paid holidays annually
Hybrid Work Options Available
403B Retirement Plan with 4% Match
4 Weeks Paid Parental Leave
Up to 4 Weeks Paid Extended Medical Leave
Medical, Dental, and Vision benefits - effective 1st DAY OF THE MONTH, following date of hire
Free Health Insurance Options for Full Time Employees
Low-Cost Health Insurance Options for Dependents
Health Reimbursement Account
Employee Hardship Loan Program
Free Life Insurance and Long-Term Disability
Tuition Assistance
Continuing Education Support
Dog Friendly Workplace
Infant Friendly Workplace
Additional Perks and Discounts
Great Organizational Culture!

Organizational Values

Cultural Mission Statement - We believe in the power and dignity of people. We are a positive force for change and empower the health of our communities one person, one family, and one partnership at a time.
Trust - Trust in yourself, trust in each other, and together we will accomplish great things.
Respect - Give the respect you want to receive and the grace you hope to encounter.
Courage - Have the courage to fail, because within failure and vulnerability sits growth and understanding.
Curiosity - Never stop asking thoughtful questions. Never stop learning.
Commitment - Commit to excellence in everything we do.
Teamwork - Don't be afraid to challenge, inspire, and expect a lot from yourself and each other.
Partnership - Put relationships and partnerships first because no one individual can win the game by themselves.
Kindness - Be a force for good in the world.
Compassion - Give hope to those who feel hopeless and helpless.

Job Purpose: The purpose of the Nevada Care Connection (NVCC) Resource Navigator position is to provide services to seniors, all persons with a disability of any age, families, veterans, Deaf & Hard of Hearing and caregivers with information and assistance to a wide range of community resources; help inform and educate people about their options; assist in linking them to programs, services, and provide assistance with various types of applications. The position may require minimal travel to various Northern Nevada counties.

Key responsibilities and accountabilities:

Serve as a visible and trusted source of information on the full range of community resources, information on long-term care options, referrals and awareness.
Special efforts will be made to reach beneficiaries with disabilities of any age and seniors
Gathers sufficient information to accurately perform resource and service navigation assessments and pre-determination of eligibility with consumers
Provide information about programs, services (public and private) and other benefits, make referrals and, help consumers get connected to appropriate services.
Help consumers identify and clarify issues, barriers and needs, explores needs beyond the presenting problem, looking at short- and long-term solutions and finding creative options and solutions
Partner with the Family Resource Centers, Retired Seniors Volunteer Program (RSVP), senior centers and appropriate community partners to assist in increasing outreach efforts throughout northern Nevada
Provide outreach and visits to offsite locations, when needed
Outreach to service areas may include travel to: Elko, Eureka, Humboldt, Lander, and White Pine counties, when needed
Participates in program development, marketing and outreach activities including representing NVCC at public information fairs.
Work closely with NVCC leadership to ensure that any issues are handled efficiently.
Implement critical thinking abilities with an emphasis on research skills and resourcefulness.
Ability to be both compassionate and professional while serving our population.
Ability to be both compassionate and professional with staff.
Must attend staff meetings and be willing to meet with manager on a consistent and regular basis
Ability to adapt to changing work environment and duties

Other requirements:

Bilingual preferred
Minimal travel may be needed
Ability to be both compassionate and professional while serving target populations
Obtain Nevada MAP certification within 2 months of hire date
Demonstrate experience in planning and execution of organization communication
Ability to describe and communicate complex concepts
Gain clear and working knowledge of social services available throughout our communities; establish and maintain appropriate working relationship with persons and agencies involved
Attend community meetings as requested

QUALIFICATIONS:

Able to drive for up to four hours at a time, when needed
Minimum Education: High School Diploma; AA Degree Preferred
Minimum 2 years' experience in social services, or non-profit work
Strong verbal and communication skills
Minimum two years computer experience including Microsoft operating systems, word processing, spreadsheets, data base input and report generation.
Knowledge of social services programs preferred
Excellent customer service skills
Excellent communication skills, both oral and written
Excellent organizational skills
Be able to stand between 3 - 6 hours per day
Be able to sit at a computer for up to 4 - 6 hours per day
Must have a valid driver's license and be able to drive the AHN Company Car when needed
Must be able to lift, carry up to 30 pounds with a fair consistency
Required to pass a background check through the State of Nevada

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